Work · WhatsApp bookings · 2026
KiDaFlow
A WhatsApp and Instagram booking assistant that answers, qualifies and confirms shoots for a Nairobi photo studio.
The outcome
Hours → minutes
DM reply time
Stack
- ManyChat
- n8n Cloud
- Google Calendar
- Sheets
System
WhatsApp bookings
Year
2026
01 · The context
Built through KiDaFlow for a photo studio that books most of its sessions over Instagram DMs. Whenever the team went out to a shoot, new bookings sat unanswered.
02 · What was breaking
A lead would message. The studio replied hours later, between edits, and by then the lead had booked someone else. The founder answered every pricing and availability question personally.
03 · The approach
- 01ManyChat greets every message within seconds.
- 02The conversation branches by what the person wants: pricing, availability, personal, group or brand shoots.
- 03For personal shoots it asks for a birthday, so the studio can send a wish on the day and offer a repeat shoot.
- 04Qualified bookings go to n8n, which checks the calendar, holds the slot, logs it and confirms back to the client.
04 · Shipped
A 44-step flow, tested end to end before it went live.
05 · The receipts
44
Steps automated
Minutes
DM response time
≈ 8/week
Founder hours saved
More work
Same shape of problem. Different industry.
Next
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