Most teams use Claude like a chat window. Someone opens it, asks a one-off question, closes the tab, and next week starts from zero. A routine is the opposite: the same job, done the same way, from a saved prompt, every time a trigger fires. That's where the hours come back, because nobody has to remember to do it or rewrite the prompt.
Three places to run a routine
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Still to come
- 01 · Lead capture and qualification
- 02 · Sales follow-up
- 03 · Customer support triage
- 04 · Weekly KPI report
- 05 · Meeting notes and action items
- 06 · Hiring screens
- 07 · Contract review for African market terms
- 08 · Invoice chasing
- 09 · Content from one interview
- 10 · Internal Q&A on your SOPs
- How I'd roll these out